We work with our clients on their key challenges to create sustainable value.
We work with professional service firms on their key strategic, organisational and management challenges.
We have produced the following types of outcomes with our clients:
Partnership: Improving and structuring relationships among partners (incluiding dispute mediation).
Vision, mission, values: Defining and creating consensus around fundamental directions for the firm.
Strategy: Defining or updating the market positioning, the objectives and the strategy of the firm or a particular group.
Team spirit: Enhancing team spirit and teamwork among partners, associates or within a specific group.
Organisation and efficiency: Designing, improving and implementing organisation, decision-making, workflow and processes.
Business development and marketing: Designing strategies to improve client acquisition, client relationship management and client development.
People management: Helping the managers of the firm in all aspects of dealing with associates, from setting up a career path to conducting performance appraisal interiews to enhancing job satisfaction and retention, etc.
Skills development: Helping professionals sharpen up commercial, communication, management and other soft skills.
Pricing and profitability: Improving profitability by setting up optimal pricing, invoicing, financial metrics and project management systems.